Global Air Charters First Officer, John Werronen enjoys flying to Germany and has a passion for providing exceptional experiences for travelers. Read on to learn more about John Werronen.
Where did you grow up?
I grew up in Saint Paul, Minnesota. The land of 10,000 lakes and home of GAC!
What education and certifications do you hold?
I have a bachelor’s degree in Public Relations from Metropolitan State University. Additionally, I have my Commercial Pilot License, ASEL AMEL, Instrument Rating, GIV Type Rating, and am a Gold Seal Certified Flight Instructor.
What makes GAC stand apart from other private charters?
GAC’s adaptability is what sets us apart. Where other charter organizations fail to adapt to the dynamic nature of this industry, GAC has a leadership team dedicated to adapting to these challenges. It’s all about delivering customer experiences that our competition has a tough time meeting. I call it “the GAC advantage.”
What is one specific moment with a customer that made you realize why you do what you do?
A client recently brought up her two small children to the flight deck to visit my captain and me after a flight. I got to spend time with them taking pictures, showing them the controls, and hopefully helping them create a fun memory of their time spent in our aircraft. Introducing people, especially young people, to aviation is such a privilege for me.
What is your favorite thing about working for GAC?
We have such a great team of dedicated professionals who hold the highest standard in on-demand charter operations.
What do you enjoy most about your position?
The dynamic nature of my job. We don’t always know exactly where we will be going next. Each flight poses new challenges and opportunities for me to grow as a professional pilot.
What is your favorite occasion to celebrate while flying?
There’s nothing better than a birthday spent in the air!
What motivates you to do the best on the job?
My passion for delivering an exceptional customer experience. I know that GAC clientele expect a high standard, and I love to do my very best to deliver on that standard. It’s everything from how I greet my passengers, handle their belongings, and the professionalism I provide in flying the aircraft for maximum client comfort.
In your opinion, what makes a good pilot?
A robust understanding of customer service. For us on the flight deck, it’s all about the precision with which we fly the aircraft and having good communication with the cabin attendant. There’s so much more to being an exceptional pilot than just that, but I believe those two pieces are essential to what we do.
What was the most fun you’ve experienced with GAC?
We brought a family to the Bahamas and had the opportunity to spend a couple of days in the islands. We fly to many beautiful destinations, but the time spent on this specific trip was some of the most fun I have ever had while working. Everyone enjoyed pink sand beaches, fresh-caught fish, and my crew and I enjoyed the time spent together.
What is a memory you will never forget that was created while flying with GAC?
One of our passengers was feeling nervous after a brief encounter with turbulence. Once things settled down, he wanted to visit us on the flight deck. After talking with him for 20 minutes, we seemed to be successful at calming him down and reassuring him that he was in good hands. It was my first experience talking with a passenger who was very nervous about flying, so helping him out is a memory I will never forget. There also happened to be a neat meteor shower happening that evening. Watching a meteor shower from 45,000 ft. is nothing short of amazing.
What do you like to do when you aren’t flying?
Hiking, golf, playing guitar, snowboarding, reading, and mentoring students in flight training.
What is your favorite travel destination? Why?
For now, it’s Germany. The natural beauty, the people, and the preservation of history is fun to experience. The beer isn’t half bad either!